Cannot install HAMRS on a Win 10 Desktop

Help & Support
#1

I am unable to install HAMRS on a Windows 10 desktop computer. I’ve tried running it as “Run as Administrator” without success. I get the message, “Windows cannot access the specified device, path, or file. You many not have the appropriate permissions to access them.” I’m stumped…

#2

You might try moving the install file to a different directory (such as your own documents or downloads folders) and try installing it from there. Your Windows settings might be preventing you from running the installable executable from the location you are saving it.

#3

Thanks, I’ll try a different directory. Currently saved to the DOWNLOADS directory. I’m also going to disable my virus detection software and see if that works.

#4

I turned off my anti-virus and that did the trick. Installed with no further issues.

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#5

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