HAMRS won't verify through QRZ

[Roy]

HAMRS won’t look up (autofill) when call sign is entered. It worked for many QSOs before. Can anyone give me the secret recipe to make it work again? Could running a cookie cleaner messed it up? I tried a re-logon to both HAMRS and QRZ.COM, and same issue prevails.

[KZ3L]

Please check this first… when you edit your profile, do you have a green checkmark next to the QRZ username and password, like this:

[AF6FB]

I am having this problem as well, on some of my devices.

It is fine on my Android (v1.0.7) and on Windows (v1.0.6).

On my ClockworkPi uConsole I am running an aarch64 build (v1.0.2) of the AppImage. Here, the popup shows and it displays the city and state. The name shows as “undefined”

I would like to update HAMRS on my Linux device, but I don’t know how.

Michael

[KZ3L]

Same question then - does your profile log in correctly to QRZ?

Also make sure you selected QRZ as your lookup service in Settings.

Will have to defer to someone else to advise on Pi installation…

[KJ4PZI]

Mine does not have the green check mark. I have checked the password to qrz and it is correct. What other options do I have. TIA

[Jarrett]

Which version of HAMRS are you using and on what platform?

[KJ4PZI]

v2.20.1 and I’m using Windows 11

[Jarrett]

I can see in the logs that the error your getting back from QRZ is:

<QRZDatabase version="1.36" xmlns="http://xmldata.qrz.com">
    <Session>
        <Error>Username/password incorrect </Error>
    </Session>
</QRZDatabase>

I should probably make that error more clear than green dot/red dot

[Jarrett]

You also have HAMQTH set up as your lookup provider is seems, but no hamQth credentials.

[KJ4PZI]

For some reason I have two QRZ accounts each with separate passwords. All figured out now. Thanks for your help.