Unable to log a call

Jared,
I ran into an issue yesterday at my 7th park. I did not have internet and when i tried to log AB1F it would not add it to my log. I cleared out the call and re-entered it still would not add. When i got home i hit clear and then put the info back in and it took and did the lookup. This was on version desktop windows 10.3 I have since updated to 10.7. I don’t know if i had a random letter or something in the rst or someplace

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